FAQ

What are the advantages of your LiFePO4 batteries? +

Our 3rd-generation LiFePO4 batteries offer:

  • 3,000+ charge cycles (vs 300-500 for lead-acid)
  • 50% lighter weight (e.g. 1000W model only 12kg)
  • 100% Depth of Discharge without damage
  • -20℃~60℃ operating range
How to maximize solar charging efficiency? +

Pro tips for solar charging:

Model Optimal Panel Config 0→100% Charge Time
300W 2×100W panels 4.5 hours
1000W 4×100W panels 3.2 hours

*At 25℃ with direct sunlight

What devices can your power stations run? +

300W Model

  • Laptops (20+ charges)
  • CPAP machines (3 nights)
  • Mini fridge (5 hours)

3000W Model

  • Refrigerators (48+ hours)
  • Power tools (circular saws etc.)
  • Medical equipment
Are your products safety certified? +

All products meet strict certifications:

UL

North America

CE

European Union

UN38.3

Global Air Shipping

What charging methods are supported? +
  • AC Wall Charger: Fastest option (e.g. 1000W in 1.2hrs)
  • Solar Input: 60V-150V DC, max 2400W
  • Car Charger: 12V/24V input (slower charging)
What’s your shipping policy? +
  • Processing Time: 1-2 business day
  • US Delivery: 3-7 days via UPS
  • EU Delivery: 3-7 days via DHL
  • Battery Shipping: All units UN38.3 certified
What warranty do you offer? +

Industry-leading protection:

  • LiFePO4 Batteries: 3-year warranty
  • Other Components: 1-year warranty
  • Coverage Includes: Manufacturing defects, capacity degradation below 70%

View full warranty terms →